Thank you for visiting and shopping at Patterns DesignStudio.com¹. Below are the terms and conditions that constitute our Shipping Policy².

General Information

• Order Processing: All orders are processed within 2-3 business days³.
• Orders are not shipped or delivered on weekends or public holidays⁴.
• Shipping Delays: During periods of high demand, shipments may be delayed by a few days⁵.
• Please allow extra time for delivery⁶. If there is a significant delay, we will notify you via email or phone⁷.
• Tracking Information: Tracking details for your order will be emailed to you once your order has been shipped⁸.
• Tracking updates are actually available within 24 hours of dispatch⁹.
• Delivery Issues: If there are issues with delivery, such as unexplained delays, feel free to contact us, and we’ll assist you¹⁰.
• Reshipping Costs: Customers are responsible for reshipping costs in the case of unclaimed, refused, or undeliverable packages¹¹.
• Liability for Lost Packages: We are not liable for lost, stolen, or misdelivered packages, or those sent to an incorrect address entered at checkout if tracking indicates delivery¹².
• Please check with neighbors or family members before contacting the delivery service¹³.
• Return Shipping Costs: For returns sent without our label, customers are responsible for return shipping costs¹⁴.
• We recommend keeping shipping receipts and purchasing tracking for your records¹⁵.

Domestic Shipping Policy

Shipping Options: ¹⁶

• Business Days: Monday through Saturday, excluding national or public holidays¹⁷.
• Shipping Costs: Calculated at checkout based on the weight of your package and delivery location¹⁸.

Delivery Dates: ¹⁹

• Free and Ground Shipping: Delivery dates are estimates and not guaranteed²⁰.
• Express Shipping: Guaranteed delivery within the specified number of business days once the package leaves our warehouse²¹.

Shipping Rates & Delivery Estimates

Standard Shipping: ²²

Premium Shipping: ²⁹

*Shipping costs may vary depending on product weight and delivery location36.

**Delivery times are estimates and may vary due to unforeseen delays37.

Shipment Confirmation & Order Tracking

• You will receive a confirmation email with tracking information once your order is shipped³⁸.
• Tracking numbers will become active within 24 hours³⁹.

Customs, Duties and Taxes

• Patterns Design Studio.com is not responsible for customs fees or taxes⁴⁰.
• These are the responsibility of the customer and may be calculated during or after delivery⁴¹.

Damages

• Patterns Design Studio.com is not liable for products damaged or lost during shipping⁴².
• If your order arrives damaged, please contact the carrier to file a claim⁴³.
• Save all packaging materials and the damaged items when filing your claim⁴⁴.

International Shipping Policy

We proudly ship internationally, partnering with trusted carriers to ensure secure and timely delivery⁴⁵.

International Shipping Details ⁴⁶

• Shipping Fees: Calculated at checkout based on package weight and destination; bulk purchases may result in discounted shipping fees⁴⁷.
• Delivery Locations: We ship to the United States, United Kingdom, United Arab Emirates, Australia, Malaysia, Singapore, Mauritius, Dubai, Canada, Maldives, Germany, and France⁴⁸.
• Delivery Time: Orders typically arrive within 10-15 days after dispatch⁴⁹.
• Customs and Duties: Customers are responsible for any import fees, taxes, or duties charged by their country⁵⁰.
• Returns and Cancellations: International orders cannot be returned, exchanged, or cancelled⁵¹. For order tracking and support, please contact us at info@patternsdesignstudio.com⁵².

Payment Methods

• We accept major international credit cards to ensure smooth and secure transactions⁵³.

Contact Us

• For questions about this Shipping Policy or assistance with your order, please email us at info@patternsdesignstudio.com⁵⁴.